Verifications are eating your front desk's day.
Your team is chasing carrier portals instead of greeting patients and building relationships. Production suffers.
Insurance Verification, Claims & Collections, Treatment Coordination, Credentialing — handled by experienced team members who know dental and stay with you.
If any of these are happening, Denterra was built for you.
Your team is chasing carrier portals instead of greeting patients and building relationships. Production suffers.
A/R keeps creeping up. Rejections pile up. Nobody has time to actually work the aging report.
Months to fill a seat, and the pool keeps shrinking. Meanwhile the workload isn't slowing down.
Good office managers are quitting because they're drowning. Turnover compounds the problem.
Without real dental billing expertise, money slips through the cracks every single month.
Generic virtual assistants don't know dental. Denterra team members do — because we trained them to.
No on-the-job guesswork. We hire people who already have industry experience, then verify they have the core skills below before a single interview.
Your Denterra hire arrives with real dental admin experience and verified core skills. From there, you train them on your specific workflows the same way you'd onboard any other hire. These are the roles they're ready to grow into on your team.
Eligibility, benefits, coverage breakdowns, and patient cost estimates — done before the appointment.
Submits clean claims, works aging A/R, manages appeals, and recovers the revenue your practice earned.
Pre-auth submissions, treatment plan follow-ups, patient financial conversations, scheduling gaps filled.
Recall, reactivation, payment plans, appointment confirmations — all the phone work that compounds production.
Provider credentialing, CAQH, carrier applications, and re-credentialing — fully handled.
For multi-op and DSO-scale practices — a senior team member to run point on your full remote team.
Six steps. Every candidate. Every practice.
We recruit internationally for people who already have dental admin experience, then verify their core skills against what your practice needs. Character matters as much as credentials.
Before any introduction, we prepare every candidate for U.S. dental office norms, communication expectations, and remote-work protocols — so the transition is smooth from day one.
A dedicated discovery session to understand your long-term goals, RCM workflows, software stack, and how you want to build your team over time.
We present your best-fit candidate options. You interview the ones you want and make the final call. No pressure, no surprises.
Phone lines, practice management access, secure comms. Plus a proven process for helping dental offices build real connection with their international team members.
Ongoing KPI tracking, performance management, and development support. A long-term partnership, not a one-time transaction.